We invite and welcome visitors on www.flightsmantra.com website. Aim of this website is to assist customers to gather travel information, post reviews /opinions on their travel related experiences / issues, engage them in travel related forums so that they gather maximum information on the travel industry / countries/ cities around the world. By accessing or using www.flightsmantra.com in any manner, it is considered that you have agreed to be bound by the agreement, as if you had signed this agreement.
Please read the agreement carefully. If you do not accept all of these terms and conditions, please do not use this website. We suggest visitors of flightsmantra.com to return to this page periodically to review the most current version of the agreement. flightsmantra.com reserves the right at any time, at our sole discretion, to change or otherwise modify the agreement without prior notice, and your continued access or use of this website signifies your acceptance of the updated or modified agreement.
All prices displayed for the products and services on www.flightsmantra.com are subject to change without prior information or notice and prices you see while making the booking may not be final until the full payment for the product or service is made at the end of the booking process.
Prices on www.flightsmantra.com shall be inclusive or exclusive of booking fee, hotel taxes, airport taxes, port taxes or any other applicable government taxes (GST and VAT), etc. Availability of any product or service is subject to change at any point in time even while finalizing the booking, which can lead to price variation, depending upon the basis of available room type in the hotel, flight booking class, cruise cabin etc at that point in time.
Booking and payments
All online payments that happen for any of the products or services booked on www.flightsmantra.com are secure. flightsmantra.com does not store the credit / debit or any other payment card details of any customer in the database or in any data backup system. Once you are ready to transact you are transferred directly to the bank website. The card details are captured on the bank website and not in flightsmantra.com. flightsmantra.com takes no responsibility, in case of any misuse of credit card by whomsoever.
Shipra travels LLC acts as an agent for its third party providers and distributors for all products and services purchased by you on this website. You may place bookings for or may make purchases of products and services online at this site. A contract for the sale and purchase of products and services may be made online at this site by your acceptance of the products and services offered on the site (the “contract”) by third party providers and/or distributors and/or where stated, Shipra travels LLC, and you hereby agree to waive any rights to challenge the validity or enforceability of contracts entered into on this site on the grounds that it was made in electronic form instead of by paper and/or signed or sealed. Please note that by indicating your acceptance to purchase any product or service offered on the website, you are obligated to complete such transactions. You are prohibited from indicating your acceptance to purchase products and services where you do not intend to complete such transactions. You may not purchase goods or services that you are prohibited from purchasing or possessing by any applicable Indian or local laws. The responsibility for ensuring compliance with all applicable laws shall be yours alone. By submitting an order to purchase goods or services, you represent and warrant that you have the legal right to purchase, utilize and/or possess such goods or services.
In case any user is booking a ticket/hotel or any other online services via a credit/debit/gift card which is not directly in the name of the person availing these services. Shipra travels LLC reserves the right to cancel/hold the said service till the time proper verification is provided. In case you are booking using someone else`s credit/debit/gift card – you are requested to send us a copy of the card used (at the following email id: email@example.com) a photo identification card of the person in whose name the card is, as well as the person in whose name the services are being provided and an authority letter from the said credit/debit/gift card holder.
In case any of the above mentioned conditions are not met, flightsmantra.com reserves the right to declare such transactions as fraudulent and cancel/hold the service provided. It also holds the right to charge the requisite cancellation charges that may be applicable before refunding any such amount.
Amendment to booking & purchase
Kindly read and note the terms & conditions for amendment in bookings and purchases, while making the booking or purchase, which may vary for each product and service. If you don’t find any terms and conditions regarding the amendment policy, you may not change your booking or purchase online. Kindly call our customer care team to know the amendment policy and do the necessary amendment.
Cancellation & refunds
Cancellation of bookings and cancellation policy differs for each product or service. When you make a booking, kindly view terms & conditions of each product or service, which reflects the cancellation, refund with booking terms & conditions. You can cancel the purchased product or service online on our website – www.flightsmantra.com. If you find difficulty in cancelling, you can get the same cancelled by calling our customer care team. Cancellation at your request may require a minimum processing time, subject to specific terms and conditions applicable to the type of product or service booked & purchased.
You can cancel the purchased product or service online on our website – www.flightsmantra.com. If you find difficulty in cancelling, you can get the same cancelled by calling our customer care team. Cancellation at your request may require a minimum processing time, subject to specific terms and conditions applicable to the type of product or service booked & purchased.
There may be full cancellation penalty on the products or services booked and purchased, which are non-utilized or cancelled after the cancellation deadline mentioned in the terms and conditions, while making the purchase.
You agree to bear the full cost of any booking, cancellation and administration fees for any products or services booked but not utilized for any reason. In some cases, flightsmantra.com may charge cancellation or amendment fees in addition to those imposed by travel services providers. flightsmantra.com reserves the right to decline any booking or purchase for any reason and shall not be held liable for any resulting claims of losses, damages or compensation. In such an event, flightsmantra.com shall refund to you all unutilized money collected from you for that purchase.
For bookings and purchases, which have already been paid by you, when cancelled, refunds will be made (based on the refund policy, mentioned in terms and conditions, while making the booking or at the time of purchase). For air ticket, it may take between 30-45 working days and for the hotels it may take between 10-15 working days for the amount to get credited into your account. Refund policy may vary for every product and service.
The preceding refund timeline is a guide for your reference only and shall not be binding upon flightsmantra.com.
You agree that multiple duplicate bookings for the same traveller(s) are not allowed and may result in damage and loss to flightsmantra.com which you will bear in full.
Products & services
Products & services statements on this website are for general description purposes only and not all the products or services are available in every state or country. You can send us an enquiry by clicking our contact us or send query section, we will provide you with the details regarding terms & conditions, exclusions, products and services applicable for you. Please note the products and services that can be booked and purchased on the website
Delivery of products & services
Third party travel service providers
You may be bound by terms and conditions imposed by the travel service providers for whom flightsmantra.com acts as an agent including conditions of carriage, refund and cancellation policies of airlines, cruise lines, car rental companies, hotels, vacation rentals etc.
flightsmantra.com is not liable for any claims against non-fulfilment or unsatisfactory fulfilment of products and services purchased on your behalf by flightsmantra.com from these third party providers and distributors, such as, but not limited to, airlines, hotels, tour operators, car rental companies, insurance companies, and other entities. Sometimes, hotels, when they are in a overbooking situation, they move the booked passengers to some other hotel and also with the airlines and other service providers may overbook passengers on their flights or re-schedule flight times, in such incidents flightsmantra.com takes no responsibility and should not be liable for any looses, damages that may take place due to the above situation.
Terms & conditions for product & services
Some of the products and services have special governing terms & conditions, which shall apply in addition to the terms and conditions mentioned separately for each product and service. It is important that you read the obtain the information related to these specific products and services as they may contain exclusions of limitations of liability and other terms and conditions, including restrictions on amendment or cancellation. Some of these terms and conditions for specific products and services shall include terms and conditions found on your screens and when using any part of this website.
In the event of any dispute, the dispute shall be referred to the sole arbitrator to be appointed by flightsmantra.com in Chandigarh and the matter shall be subjected to the jurisdiction of Chandigarh courts only.
Passport, visa & health requirement
It is mandatory requirement for most of the countries; foreign nationals coming into the country must hold passport with a validity of minimum 06 months. Visa and health regulations are different from country to country. It is the sole responsibility of an individual traveller to ensure the submission of complete documentation and medical requirements to the country embassy / consulate they are visiting. flightsmantra.com takes no responsibility in any rejections or declining of the visa issuance due to any reasons.
flightsmantra.com reserves the right to decline any booking or purchase for any reason and shall not be liable for any resulting claims for losses, damages or compensation. In such an event, flightsmantra.com shall refund to you all the unutilized payment collected after deducting the booking fee / administration charges / cancellation charges (if applicable) for that purchase.
flightsmantra.com , enable users to submit, post, exchange, transmit or make available for inclusion information, ideas, opinions, images, photos or other materials (collectively “content”). You agree that responsibility for all the content made posted or available on flightsmantra.com is your responsibility. flightsmantra.com, its partners, affiliates, subsidiaries or employees shall in no way be held liable and responsible for any content posted by you or any third party. flightsmantra.com at its discretion can refuse to post or remove the contents posted by you for any reason including, without limitation, violation of these terms or if it is otherwise deemed to be unlawful or objectionable.
When the content is posted by you, you give permission without any charges to flightsmantra.com an unrestricted license to use, copy, modify, reformat, translate, display publicly, republish whole or part of the content for any purpose of commercial use or in connection with any other services offered or in promotion by flightsmantra.com
You also confirm that you have all rights to license the content you posted on the website for the purposes mentioned above.
Use of the website – visitors / users of this website hereby agree upon following terms.
Information/ experience posted by you on flightsmantra.com is true, accurate, current and complete and it is not a biased opinion for any reason due to personal enmity. If you have a HB account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you.
You must be 13 years of age or older in order to register for an account and contribute to our website. HB does not knowingly collect the information of anyone under the age of 13. HB retain sole right and has sole discretion to deny access to anyone to this website and the services we offer, at any time and for any reason, including, but not restricted to, for violation of this agreement.
Prohibited activities on the site
The content and information related to messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material on this website, as well as the infrastructure used to provide such content and information, becomes proprietary rights of flightsmantra.com . You agree that the information posted by you is true and complete to your knowledge and is not biased. You also agree not to:
flightsmantra.com aim is to update travellers by real time experiences of other travellers. We are thankful to our visitors for writing their experiences on this site. Please be informed that after posting content on this website by any way, including any review, questions, comments, suggestions, ideas etc. you grant flightsmantra.com and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such submissions throughout the world in any media and (b) use the name that you submit in connection with such submissions. You acknowledge that flightsmantra.com may choose to provide attribution of your comments or reviews at our discretion.
You further grant flightsmantra.com the right to pursue at law any person or entity that violates your or flightsmantra.com rights in the submissions by a breach of this agreement. You also acknowledge and agree that all content submitted / posted on the website by you are non-confidential and non-proprietary once it is posted. flightsmantra.com has just provided interactive areas on the site as a platform for discussions but at the same time all the visitors of flightsmantra.com are solely responsible for use of interactive areas of the site and are using at their own risk.
Any message, data, information, content , music, sound, photos, graphics, code or any other material that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable.
Content that would constitute, encourage or provide instructions for a criminal offence, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law. Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party.
Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including flightsmantra.com.
Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations.
Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, social security numbers and credit card numbers.
Viruses, corrupted data or other harmful, disruptive or destructive files.
Content that is unrelated to the topic of the interactive area(s) in which such content is posted; or
Content or links to content that, in the sole judgement of flightsmantra.com , (a) violates the previous subsections herein, (b) is objectionable, (c) which restricts or inhibits any other person from using or enjoying the interactive areas or the site, or (d) which may expose flightsmantra.com or its affiliates or its users to any harm or liability of any type.
flightsmantra.com takes no responsibility and assumes no liability for any content posted, stored or uploaded by you or any visitors / third party, or for any loss or damage thereto, nor is flightsmantra.com liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.
flightsmantra.com has just provided an interactive platform and is not liable for any statements, representations or content provided by its users in any public forum, personal home page or other interactive area.
flightsmantra.com reserves the sole right to remove, screen or edit without notice any content posted or stored on the site at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any content you post or store on the site at your sole cost and expense.
If it is determined that you retain moral rights (including rights of attribution or integrity) in the content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the content by flightsmantra.com or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the content; and (d) you forever release flightsmantra.com, and its licensees, successors and assigns, from any claims that you could otherwise assert against flightsmantra.com by virtue of any such moral rights.
The content, information, software, products, and services published on this website may include inaccuracies or errors flightsmantra.com, its subsidiaries / parent company and corporate affiliates, do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and any other travel products displayed on this website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.).
flightsmantra.com make no representations about the suitability of the information, software, products, and services contained on this website for any purpose, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by the flightsmantra.com . All such information, software, products, and services are provided “as is” without warranty of any kind. flightsmantra.com disclaims all warranties and conditions that this website, its servers or any email sent from flightsmantra.com, are free of viruses or other harmful components. flightsmantra.com hereby disclaims all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non infringement.
In no event shall flightsmantra.com(its officers, directors and affiliates/ partners) be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this web site; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if flightsmantra.com has been advised of the possibility of such damages.
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of flightsmantra.com.
You agree to defend and indemnify flightsmantra.com and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
Links to third-party sites
This website may contain hyper links to websites operated by parties other than flightsmantra.com. Such hyper links are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites.
Currency rates are based on various publicly available sources and should be used as guidelines only. Rates may not be verified as accurate and actual rates may be different from what is being displayed. The information supplied by this application is believed to be accurate, but flightsmantra.com, and/or its affiliates do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.
Copyright and trademark notices
All contents of this website are: 2014 flightsmantra.com all rights reserved. flightsmantra.com is not responsible for content on websites operated by parties other than flightsmantra.com. flightsmantra.com, logo and flightsmantra.com family – cartoon characters and all other product or service names or slogans displayed on the site are registered and/or common law trademarks of flightsmantra.com, and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of flightsmantra.com or the applicable trademark holder. In addition, the look and feel of the site, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of flightsmantra.com and may not be copied, imitated or used, in whole or in part, without the prior written permission of flightsmantra.com. All other trademarks, registered trademarks, product names and company names or logos mentioned in the site are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer and supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by flightsmantra.com.
Other logos and product and company names mentioned herein may be the trademarks of their respective owners.
If you are aware of an infringement of either your brand or our brand, please let us know by e-mailing us at firstname.lastname@example.org.
You agree that all claims you may have against flightsmantra.com arising from or relating to the site must be heard and resolved in a court of competent subject matter jurisdiction located in Chandigarh India. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
You agree that no joint venture, agency, partnership, or employment relationship exists between you and flightsmantra.com and/or affiliates as a result of this agreement or use of this website.
Our performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in the agreement shall continue in effect.
This agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and flightsmantra.com with respect to this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and flightsmantra.com with respect to this website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Fictitious names of companies, products, people, characters, and/or data mentioned on this website are not intended to represent any real individual, company, product, or event.
Any rights not expressly granted herein are reserved.
For answers to your questions, you can write to us at: email@example.com